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FAQs

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1 December 2020

How do you use my data and how do I access it?

How do you use my data and how do I access it?

29 November 2020

How do I make a complaint?

Although we strive to provide our patients with the best possible experience throughout their journey with One Health, if at any time you would like to discuss your care in more detail or raise any concerns, you can contact our dedicated Patient Liaison Team .

29 November 2020

Do I need to arrange my own physiotherapy?

If physiotherapy is indicated after and/or before your operation this will be arranged for you.

29 November 2020

What will happen before and after my procedure?

What Should You Do the Day Prior to the Operation?Essentially you can do whatever is your normal routine and you can eat, drink etc as per normal. However it is sensible to avoid too much alcohol or rich/spicy foods the day prior to an operation.

29 November 2020

What happens if I am taking medication?

Your Consultant will ask you if you are taking any medication during your outpatient appointment. It is extremely important that you give as much information as you can so that your consultant can make an informed clinical decision on what action needs to be taken.

29 November 2020

What happens if I need to change the date for my operation?

If you wish to change the date of your operation for medical or employment reasons, please let our staff know as soon as possible. We will make every attempt to arrange a new date and time at our earliest convenience.

29 November 2020

What appointments will I need to attend before I undergo my surgery?

You will be invited to attend an outpatient clinic where you will meet the Consultant who will manage your care.

29 November 2020

Will I have the same Consultant for my outpatient appointment and procedure?

Yes. All our Consultants believe that continuity of care and open consistent communication is of paramount importance to the successful and speedy recovery of our patients.

29 November 2020

How do I find out the qualifications of my consultant?

Our website details the qualifications and experience of every one of our Consultants.

29 November 2020

How can patients be referred to One Health Group through NHS e-Referral?

How can patients be referred to One Health Group through NHS e-Referral? Visit your GP and decide together that you need an appointment with a Consultant.

Bringing healthcare closer to where you live.

One Health Group are a team of specialist surgeons and healthcare managers working together to provide the best possible diagnosis and treatment for our patients.

Call us on 0114 250 5510 Contact One Health Group