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As an NHS provider, you can choose One Health Group for your patient referral through NHS e-Referral.
With patient care at the forefront of all we do, we hope you find all you need to advise and care for your patients, as well as some useful information for you as a Healthcare Professional.
Below is a simple overview of our patient pathway. To learn more, get in touch today.
One Health provides a range of treatments across Orthopaedics, General Surgery, Spine, Gynaecology and Urology. Take a look at some of our most popular areas of treatment below.
We have over 40 clinics across the UK with 120+ expert consultants, providing a wide range of treatments to help you get better.
With over 40 outpatient clinics, we bring healthcare closer to where you live.
One Health waiting times from consultation to treatment are 2-12 weeks on average and vary depending on the procedure. You can ask your GP to refer you to One Health at any stage of your treatment.
99.5% of our inpatients would recommend One Health Group, based on our April 25-Mar 26 patient satisfaction questionnaire results.
From referral to consultation, diagnosis to treatment – you’ll see the same consultant at every stage of your journey. You’ll also be given a named contact from our dedicated patient liaison team to help manage appointments and answer any questions.
Joan Rogers
Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch to send us your query.
Can I choose which Consultant I see?
Patients who are referred for a first outpatient consultant-led appointment are able to choose which consultant team they’d like to see as long as it is a clinically appropriate option for their referral. Consultants are listed against One Health clinics on the NHS-e-Referral website.
Do I have to pay if I choose One Health Group?
As an NHS patient referred by your GP, all the treatment you receive at One Health is free.
Do I need to arrange my own physiotherapy?
If physiotherapy is indicated after your operation this will be arranged for you.
Although your operation will be performed in one of our regional centres, out-patient physiotherapy need not necessarily be at the hospital where you had your procedure. We have a close relationship with a large number of physiotherapists in a number of local areas and we can organise your physiotherapy with one of these units.
We normally liaise directly with the physiotherapist you have chosen to see and pass on your medical details so that your treatment can be optimised.
How can patients be referred to One Health Group through NHS e-Referral?
How can patients be referred to One Health Group through NHS e-Referral? Visit your GP and decide together that you need an appointment with a Consultant. Discuss your preferences with your GP eg would you like to see a particular consultant or clinic nearer to home? If you choose One Health Group, your GP will guide you through the process using NHS e- Referral.
Referral can be made by your GP to our DIRECTLY BOOKABLE SERVICE via the Electronic Referral System (ERS) – enabling you to choose the date, and location of your appointment before you even leave your GP practice.
We guarantee to offer you a prompt appointment on receiving your referral – it’s as simple as that.
How do I find out the qualifications of my consultant?
Our website details the qualifications and experience of every one of our Consultants. Obtain details of your chosen Consultant.
How do you use my data and how do I access it?
How do you use my data and how do I access it?
To view our Privacy Hub, click here.
