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As an NHS provider, you can choose One Health Group for your patient referral through NHS e-Referral.
With patient care at the forefront of all we do, we hope you find all you need to advise and care for your patients, as well as some useful information for you as a Healthcare Professional.
Below is a simple overview of our patient pathway. To learn more, get in touch today.
One Health provides a range of treatments across Orthopaedics, General Surgery, Spine, and Gynaecology. Take a look at some of our most popular areas of treatment below.
We have over 30 clinics across the UK with 100+ expert consultants, providing a wide range of treatments to help you get better.
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Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch to send us your query.
How much will my treatment cost?
One Health treatment is FREE at the point of use for all NHS patients.
Will I have the same Consultant for my outpatient appointment and procedure?
Yes. All our Consultants believe that continuity of care and open consistent communication is of paramount importance to the successful and speedy recovery of our patients.
What will happen before and after my procedure?
What Should You Do the Day Prior to the Operation?
Essentially you can do whatever is your normal routine and you can eat, drink etc as per normal. However it is sensible to avoid too much alcohol or rich/spicy foods the day prior to an operation.
What Should You Do on the Day of the Operation?
The default time to come into Hospital for your operation is 7 am for a morning procedure or 11 am for an afternoon procedure. With a morning admission you should starve from midnight, i.e. have nothing to eat or drink at all that morning. With a midday admission you are allowed to have a light early breakfast (e.g. tea and toast) up to 7.30 am.
If you take regular medications, e.g. blood pressure tablets, it is safe to take them with a sip of water in the morning.
If you are diabetic please make sure you inform your Consultant of this and they will individually advise you as to what dose of insulin or diabetic medication you need to take.
We understand that some patients may have restrictive schedules or have to arrange childcare etc. If you wish for any particular admission time please ring our PA’s to request this two days prior to your operation. They will do everything they can to accommodate your request but please be aware that certain cases, e.g. children and diabetics, need surgery towards the start of an operating list.
Day Case Patients – After the Operation
If you are due to go home on the day of your operation this will usually be 4-5 hours after the operation.
You will ALWAYS be seen by your Consultant after your operation.
Overnight Patients – After the Operation
Our Consultants will always come to see you after your operation and in fact all the days you remain in Hospital. There are occasions when they will be out of the city at meetings or on leave. We try to schedule operations such that this is reduced to a minimum. If they are away you will be told of the event and we will organise a colleague to cover.
Once You are Home
If you feel there is anything “going wrong” once you go home after your operation you are welcome to contact your Consultants directly.
If there is a query/emergency during office hours (9 am to 5 pm Monday to Friday) please contact us on 0114 250 5510.
If your Consultant is away we will always have another Consultant who covers their practice who is available for advice and/or consultation.
What is NHS Patient Choice and NHS e-Referral?
Patient choice is a Government initiative leading to a more patient- centred NHS. It enables patients to choose a Hospital or clinic, with an appointment date and time convenient to them. If your GP refers you, you can choose which hospital or service you go to. One Health Group is proud to be one of those choices. We have been appointed as an NHS Qualified Provider and are fully accredited by the Care Quality Commission. Our Consultants take responsibility for quality and safety very seriously and our Healthcare Managers will ensure that every patient received the highest level of service and support throughout their service.
What happens if I need to change the date for my operation?
If you wish to change the date of your operation for medical or employment reasons, please let our staff know as soon as possible. We will make every attempt to arrange a new date and time at our earliest convenience.
Please also be aware that on extremely rare occasions your Consultant may need to postpone your operation. This is usually done at some length away from the date but occasionally we may have to cancel at very short notice, usually for clinical reasons. If this is the case we will make every effort to accommodate your needs in arranging a future date. We would stress that such an eventuality is rare. If an operation date needs to be re-arranged our staff will arrange to contact you by telephone or by a letter.
What happens if I am taking medication?
In general:
Your Consultant will ask you if you are taking any medication during your outpatient appointment. It is extremely important that you give as much information as you can so that your consultant can make an informed clinical decision on what action needs to be taken.
Diabetes:
If you are diabetic (insulin dependant or on tablets) your operation and anaesthetic will need to be managed carefully. Please make sure you let your Consultant know if you are diabetic and they will advise you of what to eat, drink and what treatment to take prior to your operation.
The Oral Contraceptive Pill and Hormone Replacement Therapy:
Certain types of oral contraceptive pill and hormone replacement therapy increase risk of deep venous thrombosis after an operation. For this reason we often advise that you safely and appropriately come off these medications. Please let your Consultant know beforehand if you take any of these medications and they will advise you what to do.
